Tafseel is a venue where you can purchase unique custom-made clothing directly from sellers and designers from different places. we want you to have a positive shopping experience on TAFSEEL and finding the best custom-made clothing that suits your style.

Please read on to find out more about your rights, as well as what is expected of you, as a buyer.

By shopping on TAFSEEL, you’re agreeing to this policy and our Terms of Use.

 

1. Understanding TAFSEEL’s Limitations as a Venue

  You are not buying directly from TAFSEEL, but from one of the many talented sellers on TAFSEEL;

  TAFSEEL does not pre-screen sellers and therefore does not guarantee or endorse any items sold on TAFSEEL or any content posted by sellers (such as photographs or language used in listings or shop policies);

  TAFSEEL seller on has their own processing times, and shop policies.

 

2. Purchasing an Item on TAFSEEL

When you buy from a shop on TAFSEEL, you’re directly supporting an independent business, each with its unique listings, policies, processing times and payment systems. You also agree to comply with our  TAFSEEL Payments Policy  when you use TAFSEEL Payments.

By making a purchase from a seller on TAFSEEL, you agree that you have:

  Read the item description and shop policies before making a purchase;

  Submitted appropriate payment for item(s) purchased; and

  Provided accurate delivery information to the seller.

 

The exchange and return policy can be found in the seller's policy in the shop profile.

 

·       If the customer wishes to replace the order, the customer shall connect directly with the seller to do so.
·       In case that the customer wishes to return or cancel the order, Tafseel Admin will receive a whatsapp.
·       Tassel Department will coordinate with the seller and the customer in this regard.

 

3.  Comments

Comments are a great way to learn about a seller’s items, help good sellers build a strong reputation, or help warn other buyers about an experience. Comments will be publicly displayed on the seller's listing and review pages.

By leaving a comment or photograph, you acknowledge that your content may not:

1.  Contain private information;

2.  Contain obscene, racist, or harassing language or imagery;

3.  Contain prohibited medical drug claims;

4.  Contain advertising or spam;

5.  Be about things outside the seller’s control, such as a delivery carrier, TAFSEEL, or a third party.

By uploading a photograph to one of TAFSEEL’s websites or TAFSEEL 's mobile app, you warrant that:

1.  You own the photographs, or you have the rights or permission to use the photograph; and

2.  You understand that, as stated in TAFSEEL’s Terms of Use., TAFSEEL has license to use any content you provide to TAFSEEL.

3.  Sellers may respond to comments. Sellers responses must also comply with this policy. Sellers may hide photographs that they do not feel accurately represent their brand, or they may report reviews that violate our Terms of Use.

4.  We reserve the right to remove reviews or photographs that violate our policies or Terms of Use.

5.  The comments must not contain and Abusive, threatening, defamatory, or harassing content, and must not be In violation of someone else’s privacy